faq

Most Frequently Asked Questions

how does registration work?

  • Call and tell us what your swimming needs are

  • Schedule lessons and get matched with a hand-selected swimming instructor or coach

  • Pay for your lessons over the phone

  • Get started swimming

why private and not group lessons?

Average time with each student?

  • Private lesson is 30 minutes

  • Group lesson is 5 minutes

 

Which is better for behavioral and fearful students?

  • Private

 

The average number of lessons to become a swimmer? 

Depending on age:

  • Private - 4 to 16 lessons

  • Group - 48+ lessons

 

Total cost for a swimmer?

  • Private lessons - $200 to $800, Destination private lessons - $250 to $1,000

  • Group lessons - $1,000 to $5,000

what is your scheduling policy?

A package consists of four (4) 30-minute lessons. When you purchase a package we will book those four (4) lessons before you pay. If you want to continue after those four (4) lessons you are NOT guaranteed your same day/time or instructor. We will do everything we can for you to keep your instructor but please know that there are no guarantees.

 

Worden Aquatics recommends scheduling lessons twice or three times a week in the Spring and Summer. In the winter months, we recommend once or twice a week to keep up the skills they learned in the Summer. Lessons do not need to be on the same day/time each week.

 

We know that kids get sick on the day of their lesson so as long as you give us at least 3 hours notice you will not be charged for your lesson. 

what is your policy for thunder and lightning?

Safety of our swimmers is our top priority.  We follow the regulations and guidelines of the Health Department and the CDC when it comes to lightning strikes.  According to the National Lightning Safety Institute (NLSI), lightning strikes are random and unpredictable, and preparedness is the best defense for staying safe. If thunder and lightning are in the area, the instructor will advise the swimmer to get out of the pool and head to a designated safety area.  This includes outdoor and indoor pools.  Indoor pools are just as vulnerable due to piping (lightning can travel through pipes). Lesson activity will remain suspended until 30 minutes after the last thunder.  The instructor might have to reschedule that lesson for a different date and time.  Thank you for your understanding. 

are parents allowed on the pool deck or in the pool area during the lessons?

Absolutely! Parents of swimmers are welcome to remain on the pool deck and the pool area during lessons just as long as you don't disrupt the lesson or distract the swimmer. Please be aware that parents are not permitted to swim during the child's lesson unless a Mommy & Me lessons are occurring. Parents are more than welcome to take pictures and video just as long as it's not disruptive.

do you offer isr (infant swimming rescue)

Worden Aquatics does not teach ISR (Infant Swimming Resource) classes. However, we offer an alternative method that we teach in place of ISR. ISR teaches kids that if they fall in the water to turn over on their back and wait to be rescued. That sounds great at first but in our opinion, that doesn’t work. The ISR method teaches kids to keep their head out of the water as soon as they fall in and we want our swimmers to make sure that if they fall in the water to relax, breathe through their nose, and not panic. That way, they can come up and take a breath and float with their face in the water while kicking behind them to get to the side of the pool. Once they are able to accomplish that, we work on freestyle with proper breathing as well as backstroke.

why are you so expensive?

We believe that you get what you pay for. Many of our clients have spent hundreds if not thousands of dollars in the past on group swim lessons or private lessons that were taught by non-professionals. When it comes to our child clients, all children learn at different levels. You can’t give your little one individualized attention in a group lesson. With group lessons, you have kids sitting on the side of the pool waiting for their turn. Also, if you have a child that cries throughout the lesson, then the instructor that is teaching will have to give all of their attention to that particular student. 

 

We hear all the time, “Wow, what my child learned in the very first lesson with Worden Aquatics, they didn’t even learn in weeks of group lessons.” We have discovered that private one-on-one lessons are the most effective method in teaching swim lessons and your child learns at a faster pace in a private setting. We do not follow lesson plans, and we cater our lessons to each child. Our instructors all have had years of experience. Most of them have taken the WSI, Water Safety Instructor, course (which is no longer offered by the American Red Cross). Each instructor must be signed off by the owner before they start teaching on their own.​

what is your canelation, refund, & rescheduling policy?

Refunds for private swim lessons are determined on a case-by-case basis. We understand that schedules change and sometimes you need to reschedule a lesson.  Please let us know at least 24 hours in advance if you need to reschedule a lesson. If you do not notify us 24 hours prior to your lessons you will be charged for the full lesson.  From time-to-time, the instructor might need to reschedule due to weather or illness. There will be no refunds for lessons if they are rescheduled due to instructor illness or weather related issues.  No refunds for no-calls or no-shows.

 

If your child is sick please notify our office at least 3 HOURS prior to your lesson.  You will not be charged for that lesson and we will reschedule your lesson. You can call our office 615-241-1179

 

There are no refunds for swim team.  

 

Rescheduling for Swim Team:

 

If one of the above mentioned programs is canceled due to inclement weather, then that program will be rescheduled at a later time.

Have more questions?

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